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October 12, 2025
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Tour Inquiries
Type of Inquiry
Tour Package Details
Tour Pricing & Inclusions
Availability of Specific Tour Dates
Duration & Itinerary Information
Pickup & Drop-off Details
Adding Extra Services (Guide, Meals, etc.)
Customization Request
Group Booking Inquiry
Last-Minute Booking Inquiry
Discounts & Offers Inquiry
Payment & Booking Confirmation
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Payment & Billing Support
Payment Issue Category Options
Payment Failed but Amount Deducted
Refund Not Received
Duplicate Payment / Charged Twice
Overcharged / Incorrect Amount
Invoice / Receipt Request
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Report an Issue / Complaint
Select any Booking Issues
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Booking Cancellation Request
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Tour Guide / Itinerary Issue
Voucher / Coupon Code Not Applied
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Call
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Booking & Reservations
Inquiry Category
New Booking Inquiry
Modify Booking Details
Cancel Booking
Check Booking Status
Reschedule My Trip
Upgrade My Booking
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Booking Confirmation Issue (e.g., confirmation email not received)
Cancellation Policy Inquiry
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Afternoon (12 PM – 4 PM)
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Tour Inquiries
Type of Inquiry
Tour Package Details
Tour Pricing & Inclusions
Availability of Specific Tour Dates
Duration & Itinerary Information
Pickup & Drop-off Details
Adding Extra Services (Guide, Meals, etc.)
Customization Request
Group Booking Inquiry
Last-Minute Booking Inquiry
Discounts & Offers Inquiry
Payment & Booking Confirmation
Cancellation & Refund Policy
Travel Insurance Guidance
Other (Specify in Notes)
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